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Cloud Adoption is almost mainstream. What are you doing to get on board?

If you follow the hype, you’d think that every enterprise has migrated their applications to the cloud and that you’re ‘behind the times’ when it comes to your on-premise or co-located datacenter. The truth is, many cloud computing technologies are a few years away from mainstream adoption. Companies find the prospect of moving the majority of their workloads to cloud daunting, not only due to the cost to migrate, but because their IT organization isn’t ready to operate in this new world. The introduction of new standards like Infrastructure as Code, CI/CD, serverless, containers, and the concern over security and compliance can place IT operations teams in a state of flux for years, which causes uptime, reliability, and costs to suffer.

Despite the challenges, Gartner predicts that Cloud Computing and Software as a Service (SaaS) is less than 2 years from mainstream adoption. {reference Gartner Hype Cycle for Cloud Computing, 2018 – published July 31, 2018 by David Smith & Ed Anderson.}

One expected early adopter of cloud technologies and IaaS is Independent Software Vendors (ISVs). Delivering their software as a service, enabling their customers to pay as they go, has become a requirement of the industry. The majority of ISVs are not dealing with green-field technology. They have legacy code and monolithic architectures to contend with, which require, in many cases, a rewrite to function effectively in cloud. I remember a time where my team (at a multi-national ISV) thought it was ‘good enough’ to fork-lift our executable into Docker and call it a day. This method of delivery will not compete with the Salesforce, ServiceNow, and Splunks of the world.

But how do ISVs compete when Cloud or SaaS Ops isn’t their core competency; when SaaS Ops has now become a distinct part of their product value stream?

The answer is Managed Cloud Services – outsourcing daily IT management for cloud-based services and technical support to automate and enhance your business operations.

Gartner says 75% of fully successful implementations will be delivered by highly skilled, forward looking boutique managed services providers with cloud-native, DevOps-centric services delivery approach.

Though this has traditionally been considered a solid solution for small to medium-sized companies looking to adopt cloud without the operational overhead, it has proven to be a game-changer for large enterprises, especially ISVs who can’t ramp up qualified SaaS operations staff fast enough to meet customer demand.

AWS has jumped on board with their own managed services offering called AWS Managed Services (AMS), which provides companies with access to AWS infrastructure, allowing them to scale their software deployments for end-users without increasing resources to manage their operations. The result is a reduction in operational overhead and risk as the company scales up to meet customer demand.

The AMS offering includes:

  • Logging, Monitoring, and Event Management
  • Continuity Management
  • Security and Access Management
  • Patch Management
  • Change Management
  • Provisioning Management
  • Incident Management
  • Reporting

In addition, if the ISV leverages AWS Marketplace to sell their SaaS solution, their billing, order processing, and fulfillment can be automated from start-to-finish letting them focus on their software and features rather than the minutia of operating a SaaS business and infrastructure, further reducing the strain of IT management. An example of an integration between AWS Marketplace and AMS that our team at 2nd Watch built for Cherwell Software is pictured here:

An example of an integration between AWS Marketplace and AMS

This AMS/AWS Marketplace integration is a win-win for any ISV looking to up their game with a SaaS offering. According to 451 Research, 41% of companies indicate they are lacking the platform expertise required to fully adopt hosting and cloud services within their organization. If this is the case, for companies whose core competency is not infrastructure or cloud, a managed service is a sure fit.

If you’re really looking to get up to speed quickly, our new onboarding service for AWS Managed Services (AMS) helps enterprises accelerate the process to assess, migrate, and operationalize their applications from on-premises to AWS. In addition, our Managed Cloud solutions help clients save 42% more than managing cloud services alone. Schedule a Discovery Workshop to learn more or get started.

I’ll throw one more stat at you; 72% of companies globally, across industries, will adopt cloud computing by 2022 based on the latest Future of Jobs Survey by the World Economic Forum (WEF). If you want to beat the “mainstream” crowd, start your migration now, knowing there are MSPs like 2nd Watch who can help with the transition as well as minimizing strain on your IT Operations team.

-Stefana Muller, Sr Product Manager

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