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When your organization needs to address a specific problem, change the status quo, follow new trends, add a premier service, etc., it requires an approach that leads to success. A DevOps Transformation is the modern IT leader’s choice for achieving the speed and innovation needed to meet today’s market demands.

What is DevOps?

DevOps is a set of practices that combines software development, ‘Dev’, and IT operations, ‘Ops.’ The term was spurred from the initial struggle that existed between these two vital pieces of product creation. However, as our technology has expanded and become more business focused, so has the term.

Initially, businesses were mostly focused on making development and operations work better together by providing appropriate processes and specific automation technology. However, over the nearly 12 years that this term has been in existence, businesses have grown, and we’ve realized that the struggle doesn’t just exist between dev and ops, but rather the entire structure of the business.

How has DevOps evolved?

DevOps grew from the agile transformation effort where companies had to speed up, find new ways to develop software, and go-to-market quicker in order to remain competitive. Although agile was initially a development methodology, it makes sense that we now use it as part of a DevOps Transformation, expanding the use of agile across business areas to help companies quickly deliver the highest value to their customers.

Another big evolution in DevOps is how information should flow. DevOps used to encourage a bi-directional exchange between developers and operations, but now it’s omni-directional throughout the entire organization including departments like security, finance, marketing, product management, and business-line owners. It’s important to expand the feedback loop to and from all the stakeholders in an organization – including your customers – in order to fully deliver high value products or services.

If departments are unable or unwilling to share their wins and losses, communicate candidly, and exchange information, the transformation will hit barrier after barrier. This is especially important for project management, which has to change its processes drastically in a DevOps Transformation in comparison to a department-specific or smaller scale project. With the main objective being speed, planning is critical.

Who is involved in a DevOps Transformation?

The short answer is everyone. When you go through a DevOps Transformation, your company is essentially speeding things up. Typically, the action takes place in the application development and cloud operations space because that’s where you develop and deploy new products or features. But it’s not just the traditional Dev and Ops teams being affected by the transformation. Executives need to be all-in to encourage cooperation throughout the organization. Finance has to transact quicker, sales needs to sell differently, marketing has to understand new features and find the best ways to promote them, and legal has to update contracts with clients and providers to enable the rapid change brought by this model.

Today’s DevOps Transformation affects almost every business area in an organization, including cultural values, organizational practices, and improving business outcomes by increasing collaboration and feedback. This is why we refer to it as a transformation rather than an implementation – it’s really going to change your entire business.

Why are so many companies choosing DevOps?

A DevOps Transformation isn’t the only way to approach change management, but beneficial outcomes are making it a popular one.

  • Streamlined processes: Remember that the foundation of DevOps is built on removing the struggle between departments. Enabling teams to cross-innovate, by eliminating barriers and encouraging a culture of constant innovation, propels your business forward faster.
  • Challenges resolved: When your approach is based on removing issues and facilitating an omni-directional exchange of information, you get an unencumbered view of what those issues are and can then work toward resolution.
  • Specific benefits achieved: DevOps is used to target specific goals, and with the measurement necessary to determine success, IT leaders inherently receive a slew of additional benefits. For example, if you’re using DevOps to address high development costs, you won’t only accomplish cost reduction, but also faster time to market and higher security in your development cycle.
  • Valuable data collected: DevOps requires you to measure, report, and be transparent with everything you do. These insights not only aid the DevOps Transformation currently in focus, but also future initiatives.
  • Elevated customer experience: Delighting your customers with new, stable technology on a frequent basis will contribute to retention and new business growth.

2nd Watch has developed a number of DevOps Transformation services to aid enterprises in their transformations, including assessment and strategy, training and tooling, continuous integration and continuous delivery (CI/CD), cloud native application modernization, and full DevOps management. Get more out of your DevOps Transformation while becoming self-sufficient for the future. Contact Us to discuss how a DevOps Transformation can help you achieve your goals.

-Stefana Muller, Sr Product Manager, DevOps & Migration

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