2nd Watch again has been named in the Magic Quadrant for Public Cloud Infrastructure Professional and Managed Services, Worldwide.
For the third year in a row, 2nd Watch was recognized in Gartner’s Magic Quadrant (MQ), this year positioned highest among companies in the Challengers quadrant for its ability to execute.
Our team is honored to be included in Gartner’s research, which is the gold standard for technology thought leadership. We attribute our success year-over-year to an amazing team of individuals who work at 2nd Watch to provide best-in-class cloud services to our customers day in and day out!
Each year, Gartner has continued to raise the bar for inclusion in the MQ because the market is evolving so rapidly. For the past few years professional and managed services have been tightly coupled and could be combined into cloud services, as reflected in this year’s nw Magic Quadrant title. With the rate of innovation in the cloud services, customer require providers that are proactive, knowledgeable, and highly-skilled in architecture, engineering and optimization, which is embodied by cloud services. Lines may be blurred between professional and managed services, which is why 2nd Watch is able to react to customer needs quickly whereas some of the larger providers may have difficulties sharing knowledge across businesses or departments.
From our perspective, here are some key take-aways from the report. Read the full report here.
- 2nd Watch’s investment and development in the science of optimization is paying dividends. Our customers tell us they save more money when working with 2nd Watch compared to other providers or by managing their cloud spend on their own.
- 2nd Watch’s reputation of mastering core capabilities for the leading CSPs is being recognized by our customers.
- 2nd Watch is easy to work with from our pre-sales to our final deliverables.
- 2nd Watch customers are extremely satisfied with our results, as reflected in one of the highest Net Promoter Scores in the industry. Our customer retention rates remain high, which is a reflection of our teams’ expertise and sensitivity to customer needs.
As we drive forward in 2019, we will continue to focus on our customers by delivering extremely valuable solutions for them every day. Being recognized by Gartner is very valuable and none of this would be possible without the highly-talented individuals that are part of the 2nd Watch team – thank you!
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
-Jeff Aden, Co-Founder & EVP of Marketing & Business Development