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Healthcare Services & Products

We enhanced hospital-to-home supply chain efficiency.

Problem

The life sciences company experienced a 2-day outage prior to launching its BI platform into production on AWS.

Goal

It needed a partner to manage its complicated cloud workloads

Solution

2nd Watch is providing managed cloud services to monitor, operationalize, and stabilize the company’s AWS environmentusing.

About the Business

This Fortune 500 company is a global, integrated healthcare services and products company, providing customized solutions for hospitals, health systems, pharmacies, ambulatory surgery centers, clinical laboratories and physician offices worldwide. It provides clinically proven medical products and pharmaceuticals and cost-effective solutions that enhance supply chain efficiency from hospital to home. The company connects patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. The company employs thousands of people across the globe.

The Business Challenges

The life sciences company built a BI platform on AWS that was scaling across the globe, but the company did not have the internal resources or capabilities to manage the environment. In fact, the company experienced a two-day outage prior to production. The BI platform was one of the company’s first major efforts on AWS and served as a litmus test for a much larger migration to AWS.

Lacking the internal skill sets or experience necessary to manage its complicated cloud workloads, it decided to work with an AWS Managed Service Partner. It chose 2nd Watch over its incumbent legacy SIs in order to leverage 2nd Watch’s cloud-born approach and deeper understanding of managing the full stack of AWS services for the enterprise.

The Solution

2nd Watch is providing managed cloud services to monitor, operationalize, and stabilize the company’s AWS environmentusing AWS ELB, Redshift, S3, RDS, EC2, Codepipeline, CloudFormation and CodeCommit for its analytics platform to enable better client-level interaction and decisions.

The Business Benefits

Working with 2nd Watch, the life sciences company can continue to focus on innovation with the confidence that the 2nd Watch team is managing and optimizing its cloud environment performance and financials efficiently.