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Managed Cloud Services

Day 2 IT Operations and Beyond

 

Business leaders are facing increased pressure to make more efficient use of technology resources to deliver new innovations, gaining a competitive advantage through business transformation. They are being asked to do more with less, without impacting current IT operations.

A shortage of skilled IT resources hinders your ability to be proactive when the majority of your team’s time is spent being reactionary and performing Day 2 operations, which are critically important to the success of your business transformation.

Day 2 operations determine whether you realize the benefits expected of the cloud, the reliability and efficiency of your environment, and the ROI you can deliver. Without effective Day 2 operations, you will face challenges scaling your cloud environments and endanger your business transformation.

 

Simple, Flexible Day 2 Operational Services

2nd Watch’s Managed Cloud Services provides a simplified, flexible set of Day 2 operational services that help you manage single and multi-cloud infrastructure. Our Cloud Management Platform Foundational Services provides fully-managed cloud operations that monitors and anticipates your needs 24/7/365, with the opportunity to utilize expanded services to better control resource usage, spend, and utilization.

As an audited AWS Managed Service Partner with more than 10-years of delivering Day 2 Operations, we’ve become a trusted partner to some of the world’s largest enterprises, guiding them through the challenges of a digital transformation.

 

Our Approach

At the core of our Managed Cloud Services is our Reliability Operation Center (ROC), available 24x7x365 and focused on performing your Day 2 operations so you can focus on your business.

Day 2 operations provided include:

  • Configuration Management
  • Continuous Environment Monitoring, Alerting, and Response
  • Zero-Day Security Patching
  • Environment Access Management
  • File, Block, Object, and Archival Storage Management
  • Back-Up and Snapshot Management
  • Network Management
  • Best Practices Recommendations
  • Cloud Cost Reporting

2nd Watch Service Offerings

Managed Cloud Foundational Services provides a flexible set of core services to perform Day 2 Operations for your cloud environments.

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Our team of DBAs is available 24x7x365 and has extensive experience running and managing MySQL, Microsoft SQL, and Oracle databases.

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A fully-managed service, Managed Security serves as the Security Operations your cloud needs to protect your business from malicious threats and user errors.

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Consulting, implementation, tools, reporting services, and remediation to optimize cloud spend.

Ensure continuous compliance of your cloud environment against industry standard policies such as PCI, HIPAA, GDPR, CIS, NIST, and SOC 2 or corporate policies.

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