Modern Cloud Operations

Day 2 IT Operations and Beyond.

Download EGS Whitepaper

Business leaders are facing increased pressure to make more efficient use of technology resources to deliver new innovations, gaining a competitive advantage through business transformation. They are being asked to do more with less, without impacting current IT operations.

A shortage of skilled IT resources hinders your ability to be proactive when the majority of your team’s time is spent being reactionary and performing Day 2 operations, which are critically important to the success of your business transformation. Day 2 operations determine whether you realize the benefits expected of the cloud, the reliability and efficiency of your environment, and the ROI you can deliver.

Without effective Day 2 operations, you will face challenges scaling your cloud environments and endanger your business transformation.

Amazon Web Services (AWS), Microsoft Azure, and Google Cloud have over 500,000 distinct prices and technical combinations that can overwhelm the most experienced IT organizations and business units.
To reap all performance and financial optimization benefits, you need a combination of experience, holistic data analysis, and automation. You need Day 2 Operations.


cloud managed services

A Holistic Approach to Cloud Optimization

2nd Watch takes a holistic approach to cloud optimization. We have developed various optimization pillars based on real time data to ensure your cloud environments are running as efficiently as possible. Behind our solutions for cloud optimization is a team of experienced data scientists and architects that help you maximize the performance and returns of your cloud assets.


Simple, Flexible Day 2 Operational Services

2nd Watch’s Cloud Operations & Optimization services provides a simplified, flexible set of Day 2 operational services that help you manage single and multi-cloud infrastructure.

Our Cloud Management Platform Foundational Services provides fully-managed cloud operations that monitors and anticipates your needs 24/7/365, with the opportunity to utilize expanded services to better control resource usage, spend, and utilization.

As an audited AWS Managed Service Partner with more than 10-years of delivering Day 2 Operations, we’ve become a trusted partner to some of the world’s largest enterprises, guiding them through the challenges of a digital transformation.

Our Approach

At the core of our Cloud Operations & Optimization services is our Reliability Operation Center (ROC), available 24x7x365 and focused on performing your Day 2 operations so you can focus on your business. Day 2 operations provided include:


    Configuration Management


    Zero-Day Security Patching


    Environment Access Management


    Back-Up and Snapshot Management


    Cloud Cost Reporting


    Continuous Environment Monitoring, Alerting, and Response


    Network Management


    Best Practices Recommendations


    File, Block, Object, and Archival Storage Management

    2nd Watch 

    Service Offerings 

    Managed Cloud Foundational Services

    Managed Cloud Foundational Services provides a flexible set of core services to perform Day 2 Operations for your cloud environments. Learn More →

    Managed Database

    Our team of DBAs is available 24x7x365 and has extensive experience running and managing MySQL, Microsoft SQL, and Oracle databases. Learn More →


    Managed Security

    A fully-managed service, Managed Security serves as the Security Operations your cloud needs to protect your business from malicious threats and user errors. Learn More →

    Managed Optimization

    Consulting, implementation, tools, reporting services, and remediation to optimize cloud spend.

    Managed Governance & Compliance

    Ensure continuous compliance of your cloud environment against industry standard policies such as PCI, HIPAA, GDPR, CIS, NIST, and SOC 2 or corporate policies. Learn More →

    Accelerate Cloud Operations with 2nd Watch

    Change the Way You Think About Scaling Operations and Maximizing the Value of Your Talent. Download the Whitepaper by filling out the following form: